Confirm Resolution Before Closing a Ticket (Includes Video)
Don Crawley, Author. Confirm Resolution Before Closing a Ticket (Includes Video) Have you ever asked for tech support, received a response that didn’t solve your problem, and then heard nothing else from the tech support person? Maybe a tech support person came to your desk to fix an issue, but two days later the issue hadn’t gone away. The tech support person didn’t confirm resolution before […] Confirm Resolution Before Closing a Ticket (Includes Video) Don Crawley
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This episode was published on April 11, 2018.
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