EPISODE · Oct 7, 2024 · 28 MIN
Conflict and Expectations: Making the Invisible Visible
from Nine To Thrive HR · host HCI Podcasts
In this episode of Nine to Thrive HR, host Cindi Koetzle interviews Carol Bowser, a workplace conflict expert and former employment lawyer, to discuss the persistent issue of conflict in the workplace. They explore how conflict often stems from unmet expectations and differences in communication styles, exacerbated by generational shifts and workforce turnover. Bowser emphasizes the importance of addressing conflict through clear communication, fostering trust and respect, and developing conflict resolution skills as core workplace competencies.
What this episode covers
In this episode of Nine to Thrive HR, host Cindi Koetzle interviews Carol Bowser, a workplace conflict expert and former employment lawyer, to discuss the persistent issue of conflict in the workplace. They explore how conflict often stems from unmet expectations and differences in communication styles, exacerbated by generational shifts and workforce turnover. Bowser emphasizes the importance of addressing conflict through clear communication, fostering trust and respect, and developing conflict resolution skills as core workplace competencies.
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Conflict and Expectations: Making the Invisible Visible
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