EPISODE · Feb 7, 2023 · 45 MIN
Connected Podcast Episode 110: Shifts in Customer Interaction
from ConnectedPodcast · host ConnectedPodcast
“We aren’t using technology to replace relationships, but rather to maximize them.” On this week's Connected, Greg's talking with John Carpenter, General Manager at Joe Ball GMC. They talk about how to infuse a human touch into the car buying experience with newer generations. From looking at your audience from a high level to the benefits of artificial intelligence, what does the future of customer engagement look like?
What this episode covers
“We aren’t using technology to replace relationships, but rather to maximize them.” On this week's Connected, Greg's talking with John Carpenter, General Manager at Joe Ball GMC. They talk about how to infuse a human touch into the car buying experience with newer generations. From looking at your audience from a high level to the benefits of artificial intelligence, what does the future of customer engagement look like?
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Connected Podcast Episode 110: Shifts in Customer Interaction
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