Connected Podcast Episode 110: Shifts in Customer Interaction

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“We aren’t using technology to replace relationships, but rather to maximize them.” On this week's Connected, Greg's talking with John Carpenter, General Manager at Joe Ball GMC. They talk about how to infuse a human touch into the car buying experience with newer generations. From looking at your audience from a high level to the benefits of artificial intelligence, what does the future of customer engagement look like?

Episode metadata supplied by the publisher feed · Published Feb 7, 2023

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Connected Podcast Episode 110: Shifts in Customer Interaction

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