EPISODE · Feb 5, 2025 · 23 MIN
Connected Podcast Episode 163: The Future of Mobile Service
from ConnectedPodcast · host ConnectedPodcast
We're releasing another episode from our NADA 2025 series this week and it features two great guests: Ed Roberts from Bozard Ford and Troy Blackwell from Spiffy. Greg talks with Ed and Troy about: • Bozard Ford's thriving mobile service fleet of 41 vans and their expansion strategy. • Spiffy's journey to delivering 3 million mobile services across 400 vans nationwide. • How mobile service drives customer retention, with Bozard achieving 80% retention vs. the 30% industry average.
What this episode covers
We're releasing another episode from our NADA 2025 series this week and it features two great guests: Ed Roberts from Bozard Ford and Troy Blackwell from Spiffy. Greg talks with Ed and Troy about: • Bozard Ford's thriving mobile service fleet of 41 vans and their expansion strategy. • Spiffy's journey to delivering 3 million mobile services across 400 vans nationwide. • How mobile service drives customer retention, with Bozard achieving 80% retention vs. the 30% industry average.
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Connected Podcast Episode 163: The Future of Mobile Service
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