Connected Podcast Episode 182: Making Best Practices Actionable

This week, Greg gets Connected with Rich Lupo, fixed ops director at Apple Tree Honda and Apple Tree Acura. Rich is constantly sharing his ideas and best practices with the industry, and today he and Greg dive deeper into: -The technician bench program Rich has implemented to help with staffing shortages at their stores. -How to adapt other's best practices to fit your specific needs and be actionable for your business. -What the next era of automotive retail looks like and what businesses we can look at as the model. Rich is always striving to make our industry better. We're so glad he could join the podcast to share what worked for Apple Tree Honda/Acura. Hopefully you're able to take away a tip that can work at your dealership!