EPISODE · May 20, 2026 · 32 MIN
Connected Podcast Episode 203: People, Process, and Technology
from ConnectedPodcast · host ConnectedPodcast
On the latest episode of Connected, Greg sits down with Jason Pappas, executive manager at Copeland Chevrolet. These two automotive industry veterans first met when Jason was a service manager and Greg was selling fixed ops products. Jason's curiosity and willingness to dive deep to make the best decisions for the business made him someone Greg always remembered. Now in his role as executive manager, Jason has continued his commitment to curiosity on a larger scale. Jason and Greg discuss: -How Jason gathers insights from customers and employees to drive smarter decisions. -Where a single system and the right AI tools can increase revenue per employee. -What to look for when hiring and developing high-impact talent. Get Connected by checking out this conversation with Jason Pappas!
What this episode covers
On the latest episode of Connected, Greg sits down with Jason Pappas, executive manager at Copeland Chevrolet. These two automotive industry veterans first met when Jason was a service manager and Greg was selling fixed ops products. Jason's curiosity and willingness to dive deep to make the best decisions for the business made him someone Greg always remembered. Now in his role as executive manager, Jason has continued his commitment to curiosity on a larger scale. Jason and Greg discuss: -How Jason gathers insights from customers and employees to drive smarter decisions. -Where a single system and the right AI tools can increase revenue per employee. -What to look for when hiring and developing high-impact talent. Get Connected by checking out this conversation with Jason Pappas!
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Connected Podcast Episode 203: People, Process, and Technology
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