Connected Podcast Episode 67: Offering a More Flexible Service Experience

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What do you get when you don't communicate with service customers the way they prefer? To quote this week's guest, "A lot of mad people." We sat down with Luke Jones, service manager at Mitchell Buick GMC, to discuss how a Retail Anywhere approach has completely transformed his CSI score.

Episode metadata supplied by the publisher feed · Published Jun 16, 2021

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Connected Podcast Episode 67: Offering a More Flexible Service Experience

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