Connected Podcast Episode 67:  Offering a More Flexible Service Experience episode artwork

EPISODE · Jun 16, 2021 · 14 MIN

Connected Podcast Episode 67: Offering a More Flexible Service Experience

from ConnectedPodcast · host ConnectedPodcast

What do you get when you don't communicate with service customers the way they prefer? To quote this week's guest, "A lot of mad people." We sat down with Luke Jones, service manager at Mitchell Buick GMC, to discuss how a Retail Anywhere approach has completely transformed his CSI score.

What do you get when you don't communicate with service customers the way they prefer? To quote this week's guest, "A lot of mad people." We sat down with Luke Jones, service manager at Mitchell Buick GMC, to discuss how a Retail Anywhere approach has completely transformed his CSI score.

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Connected Podcast Episode 67: Offering a More Flexible Service Experience

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This episode was published on June 16, 2021.

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What do you get when you don't communicate with service customers the way they prefer? To quote this week's guest, "A lot of mad people." We sat down with Luke Jones, service manager at Mitchell Buick GMC, to discuss how a Retail Anywhere approach...

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