Connection and The People Side of Business. Human Interaction (H.I.) in an AI-Driven Word

The hottest topic for industry events in 2026 and 2027 will be about Human Connections. As our world has gotten more focused on technology and productivity, we are building a society of "Efficient Strangers". But this is not good for the whole of our society... and it is not the way to build a sustainable career or life. Thom Singer is an expert on human connections and human behaviors that wrote his first book on the topic in 2005. That book, "Some Assembly Required: How to Make, Grow, and Keep Your Business Relationship" looked at how the tech of the day was already undermining how people engaged. Social media soon boomed and everyone assumed it would be easy to have more and more effective human connections. But that is not what happened. Social media companies created algorithms that have split people apart, not brought them together. Add into this Remote Work and the shut downs of 2000 and we now have a crisis of trust and truth and people are lonely and disconnected. This episode is the draft of a short keynote speech developed by Thom Singer, CSP. He has been speaking about business relationships for over 20 years, and is active with all the current technologies. This is not an anti-tech look at human connection. It is a people first view that is more important now than ever before. Learn More About Thom Singer, Human Connection Speaker at his website. Learn more about your ad choices. Visit megaphone.fm/adchoices