CONNECTIONS: Health and Wellbeing Coaches inspire patients and reduce GP workloads

The Health and Wellbeing Coach is a new role in the NHS. The aim of the role is to support the self-management agenda and improve health and wellbeing outcomes for people experiencing a wide range of issues. They include: diabetes, weight management, poor mental health, pain management and social isolation. North East London Health & Care Partnership and Shoreditch Trust commissioned Professor of Healthcare Management, Richard Griffin to evaluate the impact of Health and Wellbeing coaches and their effectiveness in addressing health inequalities and better outcomes for patients in North East London. The evaluation was undertaken in 2022. In this episode, Richard spoke to Jacqui Henry, Director of Wellbeing Practice & Partnerships at the wellbeing and equality charity, Shoreditch Trust alongside Gita Malhotra, Strategic Workforce Lead for Personalised Care from the North East London Health & Care Partnership (NELHCP) about the evaluation findings and the wider context of personalised care to support the local populations. Find out more about Richard’s research here: https://www.kcl.ac.uk/news/health-and-wellbeing-coaches-inspire-patients-and-reduce-gp-workloads-with-person-centred-approach