CONNECTIONS: How to make Financial Advice Accessible for all Genders (Part 2)

The skills financial advisors have used in the past will need to change if they want to keep up with changes in society. How can emphatic language and active listening help advisors reach diverse populations? Dr Ylva Baeckstrom, of our Economic Equality Impact Group, James Penny, Managing Director and Head of UK International Bank at Barclays, and Martin Gronemann, Partner - Financial Services at ReD Associates continue their discussion how the key skills of providing financial advice are changing, and how empathy can play an important role, and how women in particular are being affected by homeworking during COVID-19. This podcast was recorded in March 2021. Learn more about King’s Business School: www.kcl.ac.uk/business Learn more about the Economic Equality Impact Group: https://www.kcl.ac.uk/research/economic-equality-impact-group