Considering Trust and Safety's Past, Present, and Future

The past few years have seen a great deal of introspection about a professional field which has come to be known as 'trust and safety,' comprised of the people who develop, oversee, and enforce social media policies and community guidelines. Many scholars and advocates describe it as having reached a turning point, mostly for the worst. Joining Tech Policy Press contributing editor Dean Jackson to discuss the evolution of trust and safety—not coincidentally, the title of their forthcoming article In the Emory Law Journal—are professors of law Danielle Keats Citron and Ari Ezra Waldman. Also joining the conversation is Jeff Allen, the chief research officer at the Integrity Institute, a nonprofit whose membership is composed of trust and safety industry professionals.