Construction Retentions: The Final Verdict – 4 Experts Share Their #1 Tip for Getting Paid

Register for our newsletter for regular updates of events and webinars. https://www.top-service.co.uk/contact-us/ (newsletter link at bottom of page) In this season finale of the Managing Retentions mini-series, Emma Reilly (Top Service CEO) presents our panel of industry heavyweights giving their single most important piece of advice for credit professionals. Moderated by Philip King, this episode distills hours of debate into four actionable takeaways that can save your business thousands in lost retention payments. The Golden Rules of Retention Management: Back to Basics:   Simon Howell  (Tarmac) explains why "measuring it to manage it" is the only way to succeed—if you don't record it separately, you can't collect it. Due Diligence is Key:   Charlie Barratt-Meade  (Top Service) urges businesses to thoroughly research  who  they are contracting with before signing on the dotted line. Know the company, know the contract. Don't Rely on Friendship:   Giuseppe Parla  (Menzies) warns that while relationships are vital, they often falter when insolvency hits. His advice? Keep your books and records immaculate so you aren't relying on a "best friend" who can no longer pay. Power of the Network:   Debbie Nolan  (CICM) reminds listeners to utilize the credit community—someone else has likely faced the same retention battle you are fighting right now. Whether you are a subcontractor fighting for your final 5% or a credit manager looking to tighten your processes, this episode provides the essential toolkit for securing your cash. Featured Guests: Philip King  (Moderator) Simon Howell  (Tarmac) Charlie Barratt-Meade  (Top Service) Giuseppe Parla  (Menzies) Debbie Nolan  (CICM) Keywords: Retention Collection, Construction Contracts, Insolvency, Credit Management, Record Keeping, Due Diligence, CICM, Tarmac, Menzies. Subscribe to Minimise Debt, Maximise Cash for your monthly construction credit update. To enquire about Top Service services for your Business, go to https://www.top-service.co.uk/contact-us/ Music by Purple PlanetRead transcript