Consumer Apathy and Anger About Energy Bills

Lisa Cohn of RealEnergyWriters interviews Suzanne Shelton, founder and CEO of the Shelton Group, which is a marketing and communications agency that focuses on sustainability and energy efficiency. A new study from the Shelton Group shows a decline in purchases of energy efficiency products and services by consumers. Shelton says consumers are apathetic and angry about their energy bills and often blame utilities, rather than taking control of their energy usage.