Consumer Behavior and Payments with Toshiba Global Commerce Solutions' Gregg Margosian

In this episode, we sit down with Gregg Margosian, Chief Operating Officer of Toshiba Global Commerce Solutions, a company deeply embedded in the world of retail store systems. Gregg provides insight into emerging trends of consumer behavior and how that is impacting payment systems in the US.Topics discussed:-Why self-checkout is becoming the norm in retail, with a preference of 85% for shoppers-How the pandemic reshaped mobile payments and what this means for the future of contactless payments like ApplePay-The persistence of cash in an increasingly digital world, and the cultural factors driving it-Potential breakthroughs in mobile payments and whether a major player could revolutionize the industry-The challenges and opportunities for retailers in the changing payment landscapeWant to learn more about Gregg's work at TGCS? Check out their website HERE. Think you'd be a great guest on the show? Apply HERE.