Consumer redress // Consumer Duty

Episode 6 of the The Linklaters Podcast podcast, hosted by Linklaters, titled "Consumer redress // Consumer Duty" was published on July 23, 2021 and runs 13 minutes.

July 23, 2021 ·13m · The Linklaters Podcast

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Summary

Episode 2: The FCA’s Consumer Duty In this podcast episode we review the various mechanisms for consumers to obtain redress from financial services firms. We assess how the FCA’s proposal to extend the private right of action to cover Principle breaches (including any new Consumer Principle) might fit within the current framework. Crucially, will this achieve the FCA’s aim of securing a higher level of protection to consumers? This episode features Lara Adamson (Associate, Dispute Resolution, London), Tom Rudrum (Associate, Dispute Resolution, London). Visit our webpage on the FCA's proposed consumer duty for our latest insights and the infographic that accompanies this episode.

Episode Description

Episode 2: The FCA’s Consumer Duty

In this podcast episode we review the various mechanisms for consumers to obtain redress from financial services firms. We assess how the FCA’s proposal to extend the private right of action to cover Principle breaches (including any new Consumer Principle) might fit within the current framework. Crucially, will this achieve the FCA’s aim of securing a higher level of protection to consumers?

This episode features Lara Adamson (Associate, Dispute Resolution, London), Tom Rudrum (Associate, Dispute Resolution, London).

Visit our webpage on the FCA's proposed consumer duty for our latest insights and the infographic that accompanies this episode.

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