Consumers, Conveyancing & 195 Days of Pain: Inside Part 4 of the 2025 Voice of the Agent Report

In this episode, Toby Martin breaks down the key insights from Part 4 of The Voice of the Agent 2025 report — how consumers are really finding property, what they think about stamp duty, which brands they trust, and why the agent–conveyancer relationship is becoming the industry’s biggest bottleneck. We also explore the rise of AI in property search: from under 1% usage today to potential mainstream adoption within the next decade, and what that means for portals, agent websites, and the future of the customer journey. A fast, data-led look at the trends every estate agent needs to understand in 2025.