“Consumers don’t care about data"

“Consumers don’t care about data. They care about whether something will stop them buying the property."Former conveyancer and mortgage broker, and now Chief Commercial Officer at property due diligence search provider Martello Jess Green joins the latest Today's Conveyancer Podcast to explore the changing world of environmental search reports. Climate risk (well documented!), data overload, and rising lender scrutiny all contribute to the stresses and strains of day to day conveyancing; and suppliers need to step up and support, rather than drowning conveyancers in 40 page PDFs. Less repetition, and stop treating environmental risk as a tick‑box exercise. Instead trusted data allied to expert interpretation helps lawyers advise, not firefight says Green. She says Martello are trying to find the right balance between interpreting environmental data that was never designed for lawyers, and delivering robust reports which show the “homework” behind risk, giving conveyancers clarity instead of noise. “Consumers don’t care about data. They care about whether something will stop them buying the property,” she says .Armed with a new mines and minerals report she says Martelllo are trying to get to a point where conveyancers stop copying and pasting, and start working with clean, structured, shareable information that works for them and for their clients. The Today's Conveyancer podcast can be found on your preferred podcast provider and also at www.todaysconveyancer.co.uk. Subscribe and listen in for all the latest conveyancing industry news and views. Thank you to our podcast sponsors LEAP Legal Software and InfoTrack