Contact Center Team Leads

from CX RIOT RADIO · host David Powers

On this episode of Caffeinated CX we talk Contact Center Team Leads and just how important they are to your call floor (hint: they are one of the pillars that keep it up and stable... if the Team Lead program is done right). From weekly to daily tasks, to coaching, to what metrics they should be held to this episode covers it all. Enjoy! Also we check out Suno.ai Battle Against the Cyber Dragon of Kahlereth (Power Metal Album made with Suno): https://youtu.be/qEhHPDaUnWM https://linktr.ee/caffcx

Episode metadata supplied by the publisher feed · Published Mar 27, 2024

Embed this episode

Attribution link and audio player

Ready to play

Contact Center Team Leads

0:00 27:09

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of CX RIOT RADIO?

This episode is 27 minutes long.

When was this CX RIOT RADIO episode published?

This episode was published on March 27, 2024.

Can I download this CX RIOT RADIO episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!