Contact Centre Focus - Delivering Price

Send us Fan MailAfter Black Friday, we really unpick the pricing psychology that is supposed to appeal to customers. Do people always want the cheapest? What assumptions do we often make that can be entirely wrong? What is a good discount? In what circumstances can a smaller discount be attractive? This podcast helps you understand the importance of selling on value and of not taking decisions away from customers. To find out more about our work and to see what we could do to help your organisation, visit www.realitytraining.com.