Content Creation Lessons from Chick-fil-A

from Content Creation Musings · host Porchlight Family Media

J.D. shares how a routine Chick-fil-A run turned into a lesson on content creation. From broken app searches to hidden RSS feeds, many online creatives are dropping the ball on user experience. Here is why adopting a frictionless, customer-first approach is the secret to expanding your audience's reach.Show notes and transcript are at jdsutter.me/ccm20Send your feedback to [email protected]

What this episode covers

J.D. shares how a routine Chick-fil-A run turned into a lesson on content creation. From broken app searches to hidden RSS feeds, many online creatives are dropping the ball on user experience. Here is why adopting a frictionless, customer-first approach is the secret to expanding your audience's reach. Show notes and transcript are at jdsutter.me/ccm20 Send your feedback to [email protected]

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This episode was published on June 12, 2026.

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