CONTEÚDO PATROCINADO: Conexão - Transformação Digital

from Notícia no seu tempo · host Estadão

Está completando dez anos que o BTG Pactual iniciou sua guinada em direção à digitalização, com a diretriz central de preservar a qualidade de atendimento, atributo que sempre destacou o banco no mercado. Desde o início de sua transformação digital, os sócios e os funcionários, que hoje já somam mais de 7 mil, receberam a incumbência de testar – e criticar – o sistema digital do banco, que só depois de muitos testes, aperfeiçoamentos e melhorias chegou aos clientes. Ouça a conversa do sócio à frente desse processo, Marcelo Flora, com o general manager da Salesforce, Fabio Costa. See omnystudio.com/listener for privacy information.

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This episode was published on July 31, 2024.

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