Continuous Discovery Habits: Teresa Torres on Customer Insight, Product Tríos, and Outcome-Driven Teams

In this episode of Le Podcast on Emerging Leadership, I welcome Teresa Torres, product discovery coach and author of the influential book Continuous Discovery Habits.Teresa shares how product teams can move beyond sporadic research and embed continuous customer discovery into their weekly routines. Drawing from years of coaching, teaching, and hands-on practice, she explains how teams can build better mental models of their customers, make stronger decisions, and consistently deliver outcomes rather than outputs.In this conversation, you’ll explore:Why continuous discovery is about habits, not occasional researchHow weekly customer conversations dramatically improve everyday decision-makingThe role of the Product Trio (Product, UX, Engineering) in balancing viability, desirability, and feasibilityHow Opportunity Solution Trees help teams stay aligned while navigating ambiguityWhy leaders must shift from managing outputs to enabling outcomes and adaptabilityHow Generative AI is reshaping product roles, collaboration, and discovery practicesA must-listen for product leaders, designers, engineers, and executives navigating uncertainty and seeking more adaptive, customer-centered ways of working.Find the transcript and the references in the companion blog post: https://blog-alexis.monville.com/en/2025/06/29/embracing-continuous-discovery-a-conversation-with-teresa-torres/