Contractor Playbook for 2026: Diversification, Digital Tools, and Data

from Restoration Today Hosted by Michelle Blevins

Garret Gray, President of Global Insurance Solutions at Cotality, breaks down the current state and future of the industry. From navigating recent dips in claim volumes to the massive shift from paper to digital—including advanced AI and image analytics for estimating—this is a must-listen for contractors. Garret provides practical advice on how to diversify, use technology to capture market share, and take advantage of better carrier-contractor collaboration. Don't miss his take on why adapting to AI is essential for competitive survival. The future is digital. Learn how to use data and technology to boost profitability and operational excellence at the upcoming InterConnect 2026 conference! Register today: https://intrconnect.cotality.com/event/6924361e-50f7-40b7-8ed4-19f64208d9a4/intrconnect-26

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Contractor Playbook for 2026: Diversification, Digital Tools, and Data

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Profit Powerhouse Glenn Poulos Glenn Poulos is the co-founder, Vice President, and General Manager of Gap Wireless Inc., a leading product and service distributor for the mobile broadband and wireless markets. With over three decades of experience in sales, he has spent thousands of hours in the field or on the phone with customers and working with salespeople to help create several very successful companies. He is now also the host of this podcast, Profit Powerhouse!Our 20 to 30-min podcast shares amazing founder stories who reveal the smartest strategies for scaling TODAY.

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This episode was published on November 18, 2025.

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