Conversational Intelligence How Great Leaders Build Trust and Get Extraordinary Results Judith E. Glaser

from Book Summaries 2024

In this guide, you’ll learn about the importance of conversations to human growth and success, and what defines a "good" conversation. You’ll then learn how to deploy conversational intelligence and avoid dialogue-killing distrust. Along the way, we’ll supplement Glaser’s ideas with ideas from other conversation specialists and provide more detail on how to implement some of her suggestions.

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This episode was published on April 23, 2024.

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