Coping with COLA in your Outsourcing Deal Negotiations

Cost of living adjustments, or COLA, are always a key topic in outsourcing contracts, and their presence in negotiations has only been exacerbated with COVID and recent general inflationary pressures. In this 7-minute podcast, Ben Fox joins Sara Crifasi to discuss service providers' recent struggles with COLA and how enterprise customers can manage their negotiations to avoid unnecessary cost increases. If you would like to learn more about our experience in this space, please visit our Technology Consulting & Strategy Development Services and Strategic Sourcing webpages. Follow us on LinkedIn:  TC2 & LB3