CoronaRadio 8.21 - The Ray of Light, Augie Ray

Augie Ray is a ray of light. I mean it. He’s super smart, insightful but moreover the word I would use to describe him is “clarity” – clarity of thought and the honest articulation thereof. We'll discuss the dangers and risk of unfounded optimism (a counter argument perhaps to a show that’s all about hope, positivity and optimism?) Oh and of course, there’s the Customer Experience angle, which is kind of how I even know Augie! Learn more about your ad choices. Visit megaphone.fm/adchoices