Corporate Culture: An interview with Megan Bromley, RedBalloon

In this awesome interview Megan reveals: Why 'Human Resources' is so passé and why she loves her title, "Head of Employee Experience" Why RedBalloon has been voted "Best Place To Work" by BRW for five years in a row The 3 key components that make RedBalloon's culture so attractive How the organisation's values evolved organically and are embedded not only through processes from recruitment and performance management but in well-promoted company lore Funky employee reward schemes like the Monthly Oscar Award, Annual Values Award, and the employee Dream Catcher The Happiness Revolution and the RED Principle – "Recognise Every Day" and its impact on high performance culture Measuring success through the usual business performance measures as well as the 3 Personal Promises, aligned and publicly tracked against the company's strategic plan How to track and monitor cultural performance and health through the Employee Net Promoter Score and the more regular Pulse Checks The Employee Experience Framework with its Six Pillars of Success. 👉🏼 Want to share your experience? Ask a question? Share a resource? Jump on our podcast Facebook page here. *** SHOWNOTES: www.zoerouth.com/podcast/meganbromley Megan Bromley, former employee of RedBalloon *** Related Episodes: E177 - How to scale corporate culture from 0 to 400 in five years with CEO Fiona Kesby E84 - Smart Teams, How to work better together with Dermot Crowley E41 - 5 Currencies Employees and Volunteers Care About *** About your podcast host, Zoë Routh: Zoë Routh is one of Australia's leading experts on people stuff - the stuff that gets in our way of producing results, and the stuff that lights us up. She works with the growers, makers, builders to make people stuff fun and practical. Zoë is the author of four books: Composure - How centered leaders make the biggest impact,  Moments - Leadership when it matters most, Loyalty - Stop unwanted stuff turnover, boost engagement, and build lifelong advocates, and People Stuff - Beyond Personalities: An advanced handbook for leadership. People Stuff was awarded Book of the Year 2020 by the Smart WFM Australian Business Book Awards. Zoë is also the producer of The Zoë Routh Leadership Podcast. www.zoerouth.com