Cortney Worle, Chief People Officer at Cafe Rio Mexican Grill

Transformative HR Strategies with Cortney Worle from Cafe RioIn this episode of the Built by People Podcast, the host welcomes Courtney, the VP of HR at Cafe Rio. Courtney shares her unique career journey from retail management to HR leadership, emphasizing the importance of adaptability and seizing opportunities beyond one's job description. She discusses her strategic approach in transforming HR into a business partner role, including initiatives like the 'Nailing the 90' program that improved employee retention by 25%. Courtney also highlights the challenges of communication in dispersed workforces and describes the implementation of a new time and attendance system with Harry to enhance team communication. Additionally, she talks about mentorship, succession planning, and the significance of being an active participant in broader business conversations. The episode concludes with Courtney's advice on embracing change, continuous learning, and building cross-functional relationships.00:00 Welcome and Introduction00:49 Courtney's Career Journey02:45 Transforming HR into a Strategic Partner02:56 Compensation and Retention Strategies05:29 Technology Initiatives in HR07:46 Developing Leadership Skills09:23 Succession Planning Challenges10:55 Parting Advice and ConclusionPrevi is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠.