Costs, Claims & Consumer Protection - Insurance Commissioner Ned Gaines episode artwork

EPISODE · Feb 23, 2026 · 31 MIN

Costs, Claims & Consumer Protection - Insurance Commissioner Ned Gaines

from Nevada Means Business · host Nevada Department of Business and Industry

In this episode of the Nevada Means Business Podcast, we dive into the world of insurance with Ned Gaines, Nevada’s Insurance Commissioner. He shares insights on the rising costs of auto insurance, the impact of accidents, and the challenges facing consumers across the state. With a focus on collaboration rather than punishment, Ned is working to strengthen relationships between the Division of Insurance and insurers and industry partners to promote transparency, compliance, and better outcomes for Nevadans. He also highlights the Division’s commitment to consumer protection, including recovering more than $9 million on behalf of Nevada consumers in 2025 alone.Tune in to learn how to better navigate the insurance landscape and what steps are being taken to ensure fair, accountable practices in Nevada’s insurance market.Be sure to follow us on LinkedIn: https://www.linkedin.com/company/department-of-business-and-industryCHAPTERS:00:00:00 Insurance Commissioner Ned Gains00:02:33 What Drives Auto Insurance Rates?00:05:55 Uninsured Motorists00:07:41 Does The Division Play A Role in Setting Rates?00:08:45 Are Carriers Staying or Leaving?00:09:29 Commercial Insurance Marketplace00:11:55 How Do Insurance Companies Determine Risk?00:16:00 What Is Non-Renewal?00:18:36 The Number Of Non-Renewals00:20:02 Trends in Policy Making00:24:30 What Will Ned Change?00:26:16 What Consumer Protections Are Put in Place?00:28:10 Helping Consumers Monetarily00:29:05 Is This An Industry That Innovates?

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