Could Offering Urgent Care in General Veterinary Practice Help Ease Stress?

It's no secret many (most?) veterinary clinics across the nation are feeling overwhelmed. Our clients and patients must wait days to weeks to be seen or endure long waits in lobbies for "walk-in" appointments. Could shifting to a "hybrid urgent care model" help ease the stress many veterinary professionals are experiencing? Let's talk about it. Hosts Dr. Ernie Ward and Beckie Mossor, RVT discuss how any general veterinary clinic could shift to a "hybrid urgent care model" and the potential benefits. Dr. Ward emphasizes that this type of strategic change could help by changing our team's perspective and expectations on an already busy day. Beckie shares that many vet techs who would like to work ER cases but can't manage the hours may also find this model appealing. We'd love to hear your thoughts and opinions. We'll continue to promote and advocate for innovations that improve patient care, client service, and staff well-being. Share your thoughts on our social media accounts or email us at [email protected].