Courageous Conversations

Difficult conversations are rarely difficult because of the words. They are difficult because of the story we tell ourselves about them. In a world of texting, tweeting and tagging, we are losing the ability to communicate in a meaningful way. It is estimated we avoid a conversation every seven minutes at work, and the cost shows up in stress, burnout and lost productivity. In this episode, Ally shares the thinking behind her Courageous Conversations framework. You will learn: - Ally's definition of a courageous conversation: one that leads to a resolution, a solution or progress - Why your brain shifts into fight, flight or freeze, and what Ally calls "dumb dumb brain" - How the stories you tell yourself, your "head junk", derail a conversation before it starts - Why "they should just know" usually points to an expectation gap or a capability gap - The question that changes everything when you are stuck in a story: "Is that true?" - Why courageous conversations cover praise as well as correction The conversation you avoid is often the culture you create. Bring Courageous Conversations into your leadership team: https://www.madeformore.com.au/courageous-conversations Connect with Ally Nitschke CSP Madeformore.com.au Connect with Ally on LinkedIn. Connect with Ally on Instagram and Facebook. Subscribe to Ally's YouTube channel. Follow Ally on TikTok.