Covid-19 and the hospitality sector

ChairMairi Spowage, Deputy Director of the FAIGuestsRebecca Moore, VP of Operations at TravelNestGordon Murray, owner of Craigmaddie Muir FarmTimestamps(01:08)  Can you explain a bit about what TravelNest does?(03:28) Why did you get into property rentals given that you are a farmer?(5:20) There has been a lot of discussion that the lockdown associated with the pandemic and the constraints that are caused by physical distancing pose particular challenges for the hospitality industry. What has the experience of your business been during lockdown and as the economy opens up?(08:43) How much do you see the changes in consumer behaviour as part of broader trends in the hospitality industry?(14:20) A lot of government support has been given to businesses to help them survive through the crisis. As a fairly young start up, what challenges have there been in accessing that support?(17:30) As a property owner, what has your experience been of the lockdown and then easing of restrictions?(19:34) What support have you received from Travelnest? How easy have you found it to adapt?(21:12) Has membership of the Association of Self Caterers and Agri-tourism group allowed you to interact with peers to discuss additional burdens that you have?(21:35) Do you think that consumer behaviour has changed, in terms of their willingness to spend in the local economy? Or is it too early to say how persistent changes may be?(23:35) Does Gordon’s experience chime with what you are hearing from other property owners?(28:32) You are also an employer. How have you seen your ways of working change through the crisis? Are there any changes that will persist?