Covid-19 Dispatch: Ardine Williams - HBS Managing the Fut...

What this episode covers

The pandemic has magnified Amazon’s role as household supply line and pushed the company to quickly adjust how it does business. The retail giant has revised scores of operating processes in response to customer demand, workplace safety requirements, and public health directives. For an enterprise with half a million employees in the US, implementing these changes has been a mammoth management challenge. Ardine Williams, the company’s vice president of workforce development discusses how the coronavirus has changed business as usual.

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Frequently Asked Questions

How long is this episode of HBS Managing the Future of Work?

This episode is 16 minutes long.

When was this HBS Managing the Future of Work episode published?

This episode was published on April 15, 2020.

What is this episode about?

The pandemic has magnified Amazon’s role as household supply line and pushed the company to quickly adjust how it does business. The retail giant has revised scores of operating processes in response to customer demand, workplace safety...

Can I download this HBS Managing the Future of Work episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.