Covid-19 Dispatch: Dan O’Connor

Commerce expert Dan O’Connor rejoins the podcast for a special Dispatch episode. Dan draws on his experience advising leading retailers and his ongoing research on global digital platforms to offer a glimpse of a post-Covid retail landscape. He also counsels those small businesses able to weather the crisis to take the opportunity to refocus. Across categories, the “at-home,” budget- and safety-conscious, consumer is an essential constituency.