COVID-19 Update + Managing the Stress Associated with the Coronavirus

We find ourselves in a time of unprecedented stress, anxiety, and uncertainty in the presence of the coronavirus crisis. Even before the outbreak of COVID-19, insurance professionals dealt with stress and anxiety in the workplace, and now they may be faced with pressing personal matters, changing work environments, new challenges in working remotely with teams, insureds dealing with even more stressors, and unyielding deadlines. Dr. Shelton will provide some valuable advice for claims professionals in this trying time. The views and opinions expressed in this resource are those of the individual speaker and not necessarily those of the Property & Liability Resource Bureau (PLRB), its membership, or any organization with which the presenter is employed or affiliated. The information, ideas, and opinions are presented as information only and not as legal advice or offers of representation. Listeners should rely on guidance from their companies and counsel as appropriate. © PLRB 2020.