COVID derailed retail and customer service…forever? episode artwork

EPISODE · Jun 1, 2026 · 39 MIN

COVID derailed retail and customer service…forever?

from Bob Rose Show

Hour 3 of the Bob Rose Show, on all of Monday morning’s biggest news stories for 6-1-26. Plus, the changed face of retail…since the pandemic forced closure of businesses, no stores are now open late, no live persons take your calls to businesses, there’s no help when you need help. Will a ‘competitive advantage’ return by delivering customer convenience?

Episode metadata supplied by the publisher feed · Published Jun 1, 2026

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COVID derailed retail and customer service…forever?

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