EPISODE · Mar 10, 2015 · 14 MIN
CQ: Sticktion
from Sage Business & Managment
Kathryn LaTour and Lewis Carbone discuss their article on assessing memory for the customer experience. The paper was the winner of Cornell Hospitality Quarterly's 2014 Best Article Award. http://cqx.sagepub.com/content/55/4/342.full.pdf+html
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Frequently Asked Questions
How long is this episode of Sage Business & Managment?
This episode is 14 minutes long.
When was this Sage Business & Managment episode published?
This episode was published on March 10, 2015.
What is this episode about?
Kathryn LaTour and Lewis Carbone discuss their article on assessing memory for the customer experience. The paper was the winner of Cornell Hospitality Quarterly's 2014 Best Article Award.
http://cqx.sagepub.com/content/55/4/342.full.pdf+html
Can I download this Sage Business & Managment episode?
Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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