CR101: The legacy of three centuries of innovation with Sandeep Seeripat, CIO at Twinings

Traditional businesses are transforming to enhance consumer engagement and operational efficiency by integrating advanced technologies, helping them stay competitive in the digital age; how can technology best support this transformation?This week, Dave, Esmee and Rob talk to Sandeep Seeripat, CIO at Twinings about how the 300-year-old tea company is undergoing a business transformation. They explore strategies to enhance consumer engagement and operational efficiency, and how Twinings is repositioning itself in the digital world.TLDR00:40 Introduction of Sandeep Seeripat04:03 Rob is confused about by the AI's overly sycophantic behavior07:20 Conversation with Sandeep about three Centuries of Innovation at Twinings43:18 What if brands created with the sensitivity of an artist?53:25 Capture that perfect picture in South AfricaGuestSandeep Seeripat: https://www.linkedin.com/in/sandeepseeripat/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini