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CRA looking at AI, training to help call centre staff provide accurate answers episode artwork

EPISODE · Oct 30, 2025 · 10 MIN

CRA looking at AI, training to help call centre staff provide accurate answers

from Shaye Ganam · host Corus Radio

Jasmin Manseau is an associate professor at the University of Ottawa Telfer School of Management. Learn more about your ad choices. Visit megaphone.fm/adchoices

What this episode covers

Jasmin Manseau is an associate professor at the University of Ottawa Telfer School of Management. Learn more about your ad choices. Visit megaphone.fm/adchoices

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CRA looking at AI, training to help call centre staff provide accurate answers

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Frequently Asked Questions

How long is this episode of Shaye Ganam?

This episode is 10 minutes long.

When was this Shaye Ganam episode published?

This episode was published on October 30, 2025.

What is this episode about?

Jasmin Manseau is an associate professor at the University of Ottawa Telfer School of Management. Learn more about your ad choices. Visit megaphone.fm/adchoices

Can I download this Shaye Ganam episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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