CRA Under Scrutiny for Service Gaps

The CRA’s service woes are under fresh scrutiny as the Ombud launches an investigation into confusing complaint pathways and inconsistent wait times, especially for urgent issues — a problem amplified by last fall’s auditor general report and the expired 100-day fix plan. Taxpayers deserve clear, reliable help from a federal agency meant to serve them — but right now, different complaints lead down different, often frustrating, roads. Officials say they’re working on a long-term solution, though no update has been shared yet. The situation remains unresolved — and the pressure’s mounting. Support the show:Get a discount at https://solipillow.com/discount/dnn. Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Report issues to [email protected]. View sources & latest updates:https://sources.thednn.ai/72eb93cfc34ffe66