Craft vs. Code: AI in the Service Industry

from Rethink Association · host rethinkassociation

AI isn’t just transforming tech - it’s entering the most human industries. In this episode, salon owner and master colorist Ruby Devine joins Sharon to explore what happens when artificial intelligence starts generating formulas, analyzing data, and leveling expertise in the service economy. If AI makes everyone “good enough,” what happens to mastery?

Episode metadata supplied by the publisher feed · Published Mar 16, 2026

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Craft vs. Code: AI in the Service Industry

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