EPISODE · Jan 24, 2022 · 23 MIN
Crafting a Five Star Guest Experience with Kelley Jones
from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation
Send us Fan MailGet ready for a knowledge-packed episode! Kelley Jones is the Principal of Kelley Jones Hospitality and a sought after speaker who has spoken at the world's largest conferences. He also works as the President & COO of Hospitality Alliance, and has developed several other successful restaurant organizations. On this episode, Kelley and host Zack Oates discuss: Interactive dining experiencesWhy service is more important than foodThe importance of recipe costingMaking the guest feel importantDeliveryMoreThanks, Kelley!
What this episode covers
Send us Fan Mail Get ready for a knowledge-packed episode! Kelley Jones is the Principal of Kelley Jones Hospitality and a sought after speaker who has spoken at the world's largest conferences. He also works as the President & COO of Hospitality Alliance, and has developed several other successful restaurant organizations. On this episode, Kelley and host Zack Oates discuss: Interactive dining experiencesWhy service is more important than foodThe importance of recipe costing...
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Crafting a Five Star Guest Experience with Kelley Jones
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