Creating a Connected Culture with Dr. Jamie Shapiro

I can bet you want two things: a thriving team and a thriving culture. For a lot of us, they feel like a mirage — we can see them, but we can't quite get there. In this episode I sit down with Dr. Jamie Shapiro, author of Connected Culture: The New Science for Thriving Teams and Cultures, CEO coach, and organizational psychologist. We dig into why she calls culture an "operating system," her five C's model (with connection — care and trust — at the center), why clarity is a force multiplier and not bureaucracy, the difference between collaboration and teamwork, and how AI shows up differently in cultures built on trust versus fear. If you want more from every podcast episode you listen to, not just this one, grab my free guide, How to Get More from Podcasts, at https://kevineikenberry.com/getmore. Chapters: 0:00 Intro — thriving teams and cultures 1:25 Meet Dr. Jamie Shapiro 2:49 Why she wrote Connected Culture 4:53 Culture as an "operating system" 6:18 The five C's — and why connection is the heart of it 9:18 Candid communication and idea meritocracy 11:27 Clarity and the dog-park metaphor 14:51 Get clear on the what, expansive on the how 16:31 Contribution — the "lowercase y" why 20:36 Collaboration vs. teamwork (and remote work) 23:51 Culture as a competitive advantage in the age of AI 27:29 Solving the "busy badge" with AI 29:05 Connection is the hardest business goal 29:22 What Jamie's reading 30:48 Where to find Jamie and Connected Culture 31:20 Now what? Jamie's Story: Dr. Jamie Shapiro, author of Connected Culture: The New Science for Thriving Teams and Cultures, is a CEO coach and organizational psychologist. She is the founder and CEO of Connected EC, a leadership coaching firm known for its team-based, whole-person approach to developing executives and transforming corporate culture. A Master Certified Executive Coach, professional speaker, researcher, expert facilitator, and certified nutritionist, Jamie brings a deeply integrated lens to leadership. She holds a PhD in Positive Organizational Psychology, an MBA, and a Master of Science in Information Technology, reinforcing her evidence-based, practical approach to executive performance. https://connectedec.com/ https://www.linkedin.com/company/connected-executive-coaching/ https://www.linkedin.com/in/jamie-shapiro/ --- 🎧 Subscribe and Listen to the Remarkable Leadership Podcast Apple Podcasts: https://remarkablepodcast.com/applepodcasts  Spotify: https://open.spotify.com/show/4G4KyDG8rvNcvVVbgwKGIl  Amazon Music: https://music.amazon.com/podcasts/1ad13b5c-68f3-4a03-9a4a-e5f1485c5cb2/the-remarkable-leadership-podcast  iHeartRadio: https://www.iheart.com/podcast/256-the-remarkable-leadership-30949517/  RSS: http://remarkablepodcast.libsyn.com/rss  Learn more about our offerings: ➡️ FREE NEWSLETTERS: Sign up for any of our newsletters: https://kevineikenberry.com/newsletters  ➡️ BOOK: Check out my latest book, Flexible Leadership: https://flexibleleadershipbook.com/  ➡️ LEADERSHIP WORKSHOPS: Sign up for any of our online workshops to help you become a better leader: https://kevineikenberry.com/store/?product_type=Workshops  ➡️ SPEAKING: Learn more about our Speaking opportunities for your next event: https://kevineikenberry.com/how-we-can-help-speaking/  My name is Kevin Eikenberry and I'm here to help you reach your goal as a leader and a human being with Remarkable TV and the Remarkable Leadership Podcast. I am also the Chief Potential Officer of The Kevin Eikenberry Group. We provide speaking, training, consulting, and coaching services to organizations who believe in investing in their most valuable assets – their people. Whether we are leading a training workshop, speaking to a group, facilitating a planning meeting, consulting with a leadership team, helping with team building, writing or developing products, our vision will be clear in everything we do – We want to be Your Leadership Help Button. Connect with Kevin Eikenberry on Social Media: https://kevineikenberry.com  https://www.linkedin.com/in/kevineikenberry  https://instagram.com/kevineikenberry  https://www.facebook.com/KevinEikenberryFanPage/  About Kevin Eikenberry: Kevin Eikenberry is the Chief Potential Officer of the Kevin Eikenberry Group, a world expert on leadership development, best-selling author, sought-after speaker, popular blogger, husband and dad, a fan of Purdue athletics and antique tractors (especially John Deere's). About The Remarkable Leadership Podcast: The Remarkable Leadership Podcast with Kevin Eikenberry is dedicated to all things leadership. Twice a week Kevin shares his thoughts about leadership development and ideas to help you lead more confidently and make a bigger difference for those you lead. He also has weekly conversations with leadership experts discussing a wide range of topics including teamwork, organizational culture, facilitating change, personal and organizational development, human potential and more.   Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group   Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Review on Apple: https://remarkablepodcast.com/itunes