Creating A Consistent Customer Experience Through Internal Brand Alignment With Christopher Wallace From InnerView Group

Send us Fan MailResource Links:Your Social Voice Website (https://www.yoursocialvoice.com.au/)Become the Mogul of your industry (https://www.mogulcall.com)Join our Mogul Mastermind (https://www.mogulmastermind.com.au/)InnerView website (https://innerviewgroup.com/)Would you say your team is working together effectively? Or sometimes pitting against each other?! Perhaps there’s a little disconnect between management and ‘the front line’?If this sounds eerily familiar to you, then this is the podcast episode for you! Today, Chris Wallace from InnerView Group joins us as we talk about how you can get everyone in your organisation, from the CEO to your maintenance guy, to be on the same page, focusing on common goals! Stay tuned and find out how proper communication results in more effective leadership.What we discussed in this episode:Layman’s definition of Christopher’s profession [01:28]The disconnect between the top management and front lines [02:10]The first indicators when proper communications isn’t happening [03:42]Misalignment comes out during execution [07:03]The importance of instilling the mission, vision, and values [08:42]Indoctrinating new employees [11:39]Changes brought in by the virtual work set-up [15:42]Maintaining good practices [18:31]Why do companies struggle in executing their strategies? [22:43]  About Christopher WallaceChristopher Wallace is the president and co-founder of InnerView, a marketing consulting firm that helps companies reach their most vital audience—their employees who represent their brand. Chris is also a regular contributor to Forbes, Harvard Business Review, and Chief Marketer. You can connect with Christopher Wallace through LinkedIn or email him at [email protected] Thank you so much for listening! If you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. Connect with The Kim Barrett Show: Subscribe on YoutubeFollow Us on FacebookSee omnystudio.com/listener for privacy information.Resource Links:⏩ Your Social Voice Website (https://www.yoursocialvoice.com.au/)⏩ Join our Mogul Mastermind (https://www.mogulmastermind.com.au/)⏩ Join our Free Facebook Community (http://www.joinmygroup.com.au/)Connect with Kim Barrett:⏩ Follow Us on Facebook https://www.facebook.com/mrkimbarrett⏩ Follow me on Instagram https://www.instagram.com/realkimbarrett/⏩ Follow me on TikTok https://www.tiktok.com/@realkimbarrettThank you so much for listening! If you liked this episode, please don’t forget to subscribe, tune in, and share this podcast.