Creating a great leadership culture with Hal Spencer

The new Chair of the Trust challenged the executive to improve the culture and ways of working that properly engaged staff on the back of a succession of poor staff survey results.The team used the leadership into action methodology; created an internal improvement academy; engaged; listed; acted; be honest when things go wrong and developed a vibrant leadership culture.Poor behaviour was tackled and a set of shared and owned values implemented.Hal shares how he developed as a leader and sustains his approach.  Matthew Winn, podcast host and an experienced leader in healthcare in the UK.