EPISODE · Aug 28, 2019 · 8 MIN
Creating an emotional connection between your customer and your product
from Getting To Ramen · host Josh Anderton
Customer service has become one of my favourite parts of running a small SaaS company. You learn so much about your product and what people are feeling when they use it. Here are a few examples how to turn an angry customer into a true fan or just truly churned. ★ Support this podcast on Patreon ★
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Creating an emotional connection between your customer and your product
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