Creating an Omni channel experience
from Michael Martino Show Hosted by Michael
Simply existing on all channels is no longer enough: multichannel is not omnichannel. Omnichannel strategies focus on designing the most appropriate experience on each channel based on the customer’s journey, and on designing the transitions and experiences across channels.
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How long is this episode of Michael Martino Show?
This episode is 2 minutes long.
When was this Michael Martino Show episode published?
This episode was published on March 23, 2023.
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