Creating and Scaling Successful Learning Programs (w/ Julien Clement of Workato)

Technology and education are now inseparable, and Julien Clement, Director of Certification and Automation at Workato, shares the importance of continuous learning and education for personal and professional growth. He recalls his experience at HubSpot and the challenges of scaling the HubSpot Academy, emphasizing the need to balance quality and quantity in certification programs.  Additionally, our guest talks about the effects of artificial intelligence on education, what is required to adjust to the shifting environment, and he offers insightful guidance on how being flexible and having a problem-solving outlook are essential for success in a scale-up business. Show highlights: 1:25 How Julien started on his career 8:25 Seize every opportunity 13:49 Why HubSpot would invest in something that has no ROI 16:46 The people that make up HubSpot 25:02 HubSpot's higher education initiatives 27:24 The push backs that come with partnerships with higher ed 29:17 How to determine what viewers want to see in HubSpot 35:00 How to convince people to dig deep into learning 37:42 Creating a good product with your team 40:19 Challenges that come with scaling user base and goals 50:07 Keeping products up to date 56:44 Transitioning from HubSpot to Workato 1:04:24 Building content strategy in Workato 1:05:24 Big differences of Workato from HubSpot 1:08:40 Will AI replace basic admin works 1:13:50 Advice for people who want to pursue the education space LINKS MENTIONED   Connect with Julien Clement on LinkedIn:   https://www.linkedin.com/in/julien-pierre-clement/ Connect with Grayson Faircloth on LinkedIn:   https://www.linkedin.com/in/nosyarg/   Email: [email protected]   Connect with Crystal Bell on Linkedin:   https://www.linkedin.com/in/crystal-bell-ms-eit/