Creating Processes That Work | The Venue RX

In this episode of The Venue Rx podcast, host Jonathan Aymin welcomes Dana Kadwell, a seasoned venue owner and educator, to discuss her transition from hands-on management to strategic leadership. Dana explores how adapting to shifting client expectations and implementing structured processes have been key to her success. She shares insights on effective hiring, delegation, and the importance of understanding personal strengths and weaknesses. Additionally, Dana offers actionable advice on balancing a personal touch with operational efficiency and creating a collaborative, transparent team culture for sustainable growth in the events industry. About Our Guest:  Dana Kadwell began her career teaching high school chemistry and physics before discovering her true passion in the events and hospitality industry. Today, she co-owns and operates three successful event businesses and leads Hustle & Gather, a consulting firm she runs with her sister, Courtney. Together, they also host the Hustle & Gather Podcast, sharing strategies for building profitable businesses and thriving teams. As a speaker, Dana specializes in company culture and personal growth, drawing on her ability to connect with others, simplify complex ideas, and leverage her keen organizational skills. Over the past 15 years, she and Courtney have built thriving businesses in Raleigh, North Carolina, earning accolades like NACE National Member of the Year. Through Hustle & Gather, Dana inspires entrepreneurs to dream big, take bold leaps, and create impactful teams, helping hospitality businesses increase profitability while fostering a culture that’s both enjoyable and productive. Find Her Here:  Website: https://www.hustleandgather.com/ Instagram: https://www.instagram.com/hustleandgather/ Linkedin: https://www.linkedin.com/company/hustle-gather-podcast-consulting Download Template: SOP Template