Creating the conditions for radical public service innovation - David Albury

Public services are facing an unprecedented combination of challenges and opportunities: demographic, technological, public expectations, fiscal constraint, local and global "wicked issues". The need for radical innovation - innovation that achieves significantly better outcomes for significantly lower costs - has perhaps never been greater.This lecture will draw on international research, experience and case studies to discuss the policy, system and organisational dynamics and relationships necessary to foster innovation and stimulate diffusion of ‘proven’ innovations.Among the questions to be explored will be: What are the required leadership characteristics? In what ways can funding regimes be developed to reward the adoption of innovation? How should users and the public be engaged in the processes of innovation? What regulatory frameworks hinder or enable innovation?